If you have a credit card like anyone from Elan or Comerica, then you might have read something regarding or have received calls from someone who’s claiming to be from Card Member Services. The stories usually tell about scammers attempting to extract information specifically of the owner’s credit cards. Learn more about credit cards on MyAccountAccess.
You may have thought, “Are all calls from those card member services related to fraudulent activity?” The answer to this is no, not necessarily. To collect a late payment or regarding an overdue account, some banks use several third-party entities to call you.
Authorized third-party entities usually include the company name in their introductions. They do these kinds of introduction so that you don’t get defensive during the call. For illustration: “Hello, this is Chase cardmember services.”
Various American credit card owners might have shared their own experiences in dealing with robocalls pretending from Card Member Services. Credit card owners with prior experiences talk concerning getting pre-recorded phone calls from companies. These companies may promise to give you a cheaper interest rate including with your credit card issuer in exchange for a fee. This attractive promise might often influence those who are seriously looking for better ways to settle their credit card debt.
The Federal Trade Commission warns the people of these kinds of fraudulent activities. And it has highly advised them to be suspicious of pre-recorded calls. For credit card owners FTC also added that they could get lower interest rates by asking their issuer without spending any fee. Of course, this kind of request will however depend on your credit record.
During the call, the person pretending to associate with Card Member Services will try to obtain data from you. They may try to for information like your credit card number and for your Social Security number. Once the scammers have the information they wanted, innocent credit card owners will be left waiting for nothing.
Handling the Actual Calls about Services
They will make you believe that they are authorized entities. Here is some guidance which you should remember to manage the situation:
- Try to get the name of their company. Then check if this is the one you have an account.
- Try to ask for their phone number. Try to match the number with the website. Only call after if you have confirmed the figure.
- If the caller pretends to be a third-party entity that operates with your creditor, verify with your creditor first.
- Let them complete the verifying process for their identity before giving your information to them. Authorized entities have a record of your information, such as if you have an outstanding balance and the exact amount of the payment outstanding.
- If you are not able to verify their identity despite the following these steps, cut the call short and hang up.
Whatever will you do if you receive one of these calls? Then it might be the best option to hang up the phone, and these callers might be very persistent.
How to Take Preventive Measures Against Fraud
Con artists will perpetually find a way to reach you and try to extract the information from you. Below is a list of actions that you should take to lower the possibility of getting scammed by these frauds:
- Don’t give ever try to give your credit card information during a call that you didn’t make by yourself. Meanwhile, the scammers will have your data, they will make charges on your card or sell all your information with others.
- Apart from your card information, don’t ever share other personal financial or delicate information. This comprises information like your bank account or Social Security numbers.
- Register your number to the National Do Not Call Registry by DoNotCall.gov or you can give a call 1-888-382-1222. Once it is registered, telemarketers can just call you if you agreed to accept calls from their company.
Check if you are a Victim
Usually, credit card owners fall victim to these scams because of the deals offering sounds enticing. They may tell you that they could get lower credit card rates, and they could pay off their debts quicker. If you believe you’re a victim of credit card scam, here are some signs to look for:
- You didn’t receive the monthly billing statement that you typically expect in the mail.
- You witnessed some unfamiliar charges on your credit card or your bank account.
- You may receive some problematic updates from your creditor that may be in the sort of denial of credit, unfavourable terms, and collection of unfamiliar charges. Some might also receive cards that they didn’t apply.
Apart from this, you can be getting unsolicited calls from Card Member Services, fraud may also employ other forms to get your information. Here is a list of different kinds of credit card frauds and be sure to look out for them:
Confirmation of the Information on the EMV Card
Banks have recently actuated forward to EMV chip-enabled the card to diminish the probability of credit card fraud. Over the past few months, they have continuously issued these new cards to their customers. Like Elan, Comerica, and Desert School Credit card providers are among these who have commenced this practice. Check out these three financial institutions if you want to safe your credit cards
Scammers will pretend as your credit card issuer and will send you a phishing email. In the email, they will ask you to update up your personal information before you get an EMV credit card. These emails might additionally replicate official emails appearing from your creditor. If confronted with this situation, always keep these things in mind:
- At initial, check the sender’s email address. If it seriously has come from your creditor, then it should match their official email.
- Don’t’ click any links on the phishing email.
- An issuer for your Credit Card will never ask you to update your information over email.
- Your creditors will automatically issue EMV credit cards to you also even without any action on your part.
- Do you want to know how to get your EMV credit card? Call your credit card issuer’s customer service from the official website.
Potentially Fraudulent Activities on Your Account
Scammers might also act as your credit card issuers to inform you about unfamiliar activities on your card. They normally do these over the phone and will persuade you to give your information, such as your security code. While credit card issuers do call you up to their customers for this purpose, it is however important to confirm the caller’s identity. If encountered with this situation, forever keep these things in mind:
- Hang up the phone and always call the number written on the back of your credit card. For this, it will ensure that you are talking to someone from your credit card issuer.
- Never give your personal information on any call you didn’t make.
- Monitor your credit card actions through your online account to detect potentially fraudulent activities.
- Report any unapproved charges on your card right away.
Fake Calls from Hotel Front Desks
Scammers may also seek to extract your credit card information despite you’re on vacation! You might get a call from someone who is at the front desk saying that there’s been an issue with the hotel system. After this, they will request you for your credit card information because of the glitch. If you faced with this situation, always keep these things in mind:
- Don’t ever give out the information of your credit card over the phone call.
- Go to the hotel front desk and verify that this was a legitimate request they made.
- If you’re unable to go to the front desk immediately away, call the front desk again to confirm the request.
Connecting to Free Wi-Fi Networks
Making advantage of free Wi-Fi access will perpetually be tempting, especially while you’re out on a trip. But, you may wary concerning using these networks as scammers might also obtain your information.
- Be cautious with free Wi-Fi networks, particularly in places that usually charge for Wi-Fi.
- For places that allow free Wi-Fi connection, always verify with the employee the name of the interface.
- Be wary of the information you give when you’re on a free Wi-Fi connection. Hackers might check the information you’re taking even if it’s the right Wi-Fi network.
Scammers fixed up a free Wi-Fi externally any password so they can get the information you send out on the system. If faced with this circumstance, always keep these things in mind:
Generally, we don’t consider our credit cards, meanwhile, it’s swipe for goods and services. Even in these circumstances, scammers may also get your information without you looking. Explore My Account Access if you need to know more about credit cards.
Scammers might setup scanning devices on self-service to checkout counters, gas stations, and ATMs. Other scammers have set up a more established scheme of selecting waitresses and cashiers.
These servers and cashiers swipe your credit card via a handheld skimming device without being seen. If you face any such situation, always keep these things in mind:
- Investigate credit card readers before using them. Avoid those that resemble as they have tampered.
- Cover your hand when entering up your PIN.
- Try to monitor your credit and debit card accounts regularly through your online account. Spot any irregular charges on your account and report immediately.
The Bottom Line
So, above listed were some of the most common tips that you need to follow to avoid fraud on any of the cards – Elan credit Card, Desert Schools Credit Card and Comerica Credit Card. Ensure you don’t fall a victim to fake calls and provide details of your card to anyone. Stay safe!